Here at Carrier 3PL we always try to do our bit for the environment. We do love to use a preloved box where possible and have customers that like to only send their product out in used packaging. There does come a point where a box is just no longer a box! With that in mind, all cardboard packaging that has finished its useful life is sent through our latticing machine to create packaging for our customers to use as void fill, if they wish. Not only does this reduce the amount of waste we output, but it can also save you money when compared to buying new packaging. If you would like to take advantage of this service then please don’t hesitate to contact us by either giving us a call on 01271 336000 or by sending us a message from our contact form.

We feel very fortunate to have found Carrier 3pl. It was quite scary handing everything over, but because Rachel and the team are very conscientious, making sure all the details are right, as well as being easy to talk to, we very quickly felt reassured we were in good hands. It's been nearly two years now and, despite the pandemic, postage strikes and very busy periods, they’ve consistently maintained a high level of service.

We’ve been working with Carrier 3PL since 2020 and they are just the best logistics partner. We are so happy to be working with them. Rachel, Kirst, Paul and all the team really really care and they go above and beyond to make our customers happy.
LUXTRA is a B Corp, so we're super picky about who we partner with. We chose Carrier 3PL because they share our values
If you’re looking for a logistics partner, we can't recommend Carrier 3PL enough.I honestly can't run my business - or imagine life without them.

Terms Of Use
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Carrier 3PL’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Carrier3PL’ or ‘Carrier’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Westacott Road, Barnstaple, Devon, EX32 8AW, United Kingdom. Carrier3PL is a term used for trading under Carrier3PL Limited, our company registration number is 10736373 and we are registered in England and Wales. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. For more information on how we use cookies please see our Privacy Policy.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Privacy Policy
carrier3pl.co.uk is delivered by Carrier3PL Ltd, please find below our privacy policy.
Carrier3PL Ltd respects your privacy.
We are committed to protecting your privacy and ensuring you remain in control of your personal information.
With your consent, we will hold your data securely and agree to only ever share your data when you expressly allow for us to do so. When you share any preferences for data with us, we will use this to make sure you get the information that you want and to make our services better all round.
This policy will explain how we collect, use, disclose, transfer and store your data. It applies to all Carrier3PL Ltd’s web pages and newsletters.
This privacy policy does not cover any external websites that any of Carrier3PL Ltd sites link to.
WHO ARE CARRIER3PL LTD?
Carrier3PL Ltd is the trading company. We are a registered with the Information Commissioner’s Office (no. ZA271504) as a data controller.
HOW DO WE COLLECT INFORMATION?
We use e-newsletter sign-up requests, webforms, Tawk.to live chat, website log files, cookies, digital analytics (Google) to gather information and to learn more about how our websites are used.
NEWSLETTERS
We send out regular newsletters by email, to keep interested parties informed of news, products, events, promotions, and activities they might find of use. So we can sent the newsletters, we request contact details including, but not limited to your email address, name, and company details.
We only collect this data when we have your consent, and retain it on a secure database. If you withdraw consent it will be deleted within one calendar month of receiving the request.
REGISTRATION
Whenever we request the identity of a visitor, we clearly state the purpose of the inquiry before the information is requested. We maintain a strict policy on the protection of our data, which means that we do not sell, rent, or otherwise give your email address to a third-party, without your consent or as permitted by this Privacy Policy.
FORMS OF CONTACT
If you get in touch with us via email, we will permanently retain your email and our response to it. Unless we receive a request from all included email addresses to act otherwise.
If you contact us via post, we will retain your letter/postal address/personal information and our response to it for as long as the business issue remains. After this, the information will be confidentially destroyed.
IP ADDRESSES
Every single device connected to the internet is awarded a set of numbers that serve as their “Internet Protocol” (IP) address. When a visitor requests a page, on any website controlled by Carrier3PL Ltd, our web servers automatically recognise that visitor’s domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We use this information to examine website traffic to investigate use of our network, the users, or to cooperate with law enforcement activities and enquiries. The information gained can include which pages were visited, how long a user was on the website for, how the user found the website, and what the user clicked on whilst using the website.
The information collected helps Carrier3PL Ltd investigate whether our websites meet the needs of our users, as well as to evaluate how each of our websites can be improved. We do not collect and evaluate this information for specific individuals.
Carrier3PL Ltd will disclose an IP address, when required by law or in the good-faith belief that such action is necessary to:
– cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on Carrier3PL Ltd’s websites
– protect and defend the rights or property of Carrier3PL Ltd or visitors to our websites
– identify persons who may be violating the law, our terms and conditions of use, the rights of third parties, or otherwise misusing our websites or the computer equipment on which it is hosted (whether owned by Carrier3PL Ltd or a third party)
– fulfil a user’s order or request
COOKIES
A cookie is a small piece of data that is sent to your internet browser from a website, and stored on your device. A cookie can’t read data off your device or read others cookies from other websites.
From time-to-time, Carrier3PL Ltd may send a cookie to your device.
We use cookies to identify which areas of Carrier3PL Ltd owned or operated web sites you have visited or customised, so the next time you visit, those pages may be readily accessible.
You can choose whether to accept cookies from particular websites by changing the settings of your Internet browser. You can set your browser to refuse all cookies, or even allow it to notify everytime a cookie is being sent.
If you choose not to accept cookies from Carrier3PL Ltd’s websites your experience of the websites may be negatively affected, and some features may not work as intended.
GOOGLE ANALYTICS
We use digital analytics tools (Google Analytics by Google) to monitor and record anonymous users interaction with Carrier3PL’s websites. This data can be used to retarget users through advertising on other websites, therefore an individual’s behaviour on one of our websites may result in them being retargeted by Google with advertising related to the pages they visited or actions they took on the site.
You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page https://policies.google.com/technologies/ads or you may opt out of our use of Analytics by visiting the Google Analytics opt-out page. https://tools.google.com/dlpage/gaoptout
AUDIENCE SEGMENTATION
When you consent to share information with us, we may use this information to improve our services to you in the future. We may also use the information to understand the success of our marketing and use it to improve our overall service. Personal data is only stored for as long as deemed necessary for such purposes.
We may use the information you supply about your location (town/city/country) to make our marketing and services more relevant to you. We process this data in your legitimate interest.
If you do not want us to use your data in this way, or would like to see the data that we use for this purpose please email This email address is being protected from spambots. You need JavaScript enabled to view it..
YOUR RIGHTS
Under the General Data Protection Regulations (GDPR), you have rights as an individual which you can exercise in relation to the information we hold about you. Read more about your individual rights on the Information Commissioner’s Office website.
Individuals can find out if we hold any personal information by making a ‘right of access’ request under the General Data Protection Regulations. If we do hold information about you, we will:
Give a description of what we hold.
Explain why we are holding the information.
Explain who the information could be disclosed to.
Provide a copy of the information, in an intelligible form.
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons, unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires. All information is disposed of securely.
ACCESSING AND UPDATING
You have a right to be informed within a reasonable time, on request, the information we hold about you, how we obtained it, and to whom the information may be disclosed to. Requests must always be made in writing. If a request is deemed unfounded or excessive, or involves requests for copies of the same information already supplied, we reserve the right to levy a fee for this service.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through email notification
HOW TO CONTACT US
This privacy policy does not provide exhaustive detail of all aspects of our collection and use of personal information, but we are happy to provide any additional information where necessary. All requests for this information are to be directed to any of the below point of communication:
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone: 01271 336000
Post: Carrier3PL Ltd, Westacott Road, Barnstaple, EX32 8AW

We understand that sometimes your customers will want to return their item, it's not something that anyone wants and the last thing you need is to have the stock unsold. 

We have a team to deal with your returns, inspect the item, repackage if required and get it added back to selling stock as soon as possible. You will be notified of the return so that you can process any necessities with the customer and also be assured that your stock is available for another customer. 

Before processing the return, we will make sure that it isn't due to an address issue. If we find that it is, we will get in contact with you first so that your customer has every chance of getting the order they wanted. 

Have a product that can't be resold? No problem, we can either hold the item in a separate holding area for you, or arrange recycling for you. 

If you have a product that has developed a problem and needs to go and be repaired, we can arrange all of the shipping for you.

If you want to offer free returns, we can help you to set up a freepost address, or you can take advantage of our 'collect from your door' return account that we hold with Royal Mail. If you are selling a larger product, we can use a courier service label or collection service. Speak to us to help set up the best option for you. 

If required, we can offer a wide range of customer-facing contact services including, but not limited to, pre and post sales support, general information and messaging services. These can be offered via telephone, email or live chat (via a plugin on your website), or all three.

Full training is given upon every new start up, along with product familiarisation so that they are fully equipped to handle your enquiries. With an easy email notification to you for any enquiries that would be best suited for you to answer, no enquiry is ever missed. Our team is trained in completing exchanges and refunds on selling platforms such as Shopify, so you can sit back and relax knowing that all of your customers needs are being taken care of. 

What is Contract Packing? 

Contract packing is where your product isn't completed at manufacturing phase. Another partner then takes the 'raw' product and completes it with its final quantity and packaging, making it ready for market.

To save on logistic costs for our clients and to reduce preparation time, we have become efficient and competitive with this service. With practice doing this with everything from food to hygiene items, speak to us about how we can assist your business and help to streamline the process for you. 

Whether you need this as a one-off job at the beginning of your business, or as ongoing part of it, we will be able to help you find the best solution. 

At Carrier 3PL, we aren't your standard warehouse. We also have a fully staffed admin centre to help with all of your customer needs. With fully trained operators to take care of your customer enquiries, returns and everything in between, you know that your business is in safe hands. 

Need a raw product making into a complete product? No problem, speak to us about our competitive rates and how we can make the process as seamless as possible for you. We have been working with a number of clients for years and have varied ways of completing this for you. 

Your products are constantly being quality controlled whilst at Carrier 3PL. From when we first receive them, to the final checks before being packaged to leave us, we make sure that your products are exactly how you want them to be.

Want to come in and check your new products to make sure that they are to specification? This is no problem either, simply drop an email or call to your dedicated account manager and you can either come in to see them, or we can send you a sample of each product to have a look over at your own leisure. 

Ensuring that your customer only receives the best is our priority.